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Simplicity of navigation
Design/pleasure of perception
Ordering process
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site is very "dummy friendly" making navigation and ordering an easy process
Customer Support
Efectiveness
Attitude
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had an issue with figuring out how to order at first, customer service got back to me almost immediately and was extremely helpful
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Shipping Speed
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Everything very professionally packed and sealed. Arrived MUCH sooner than expected,
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all products ordered from kalpa.... A+ quality
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Suggestions
site is very "dummy friendly" making navigation and ordering an easy process